I told her to go in the back and look up our report. She left with out writing our names down. She should be fired for treating people that way and she definitely should not be a manager if she can't handle it. They wanted us out of there fast! We offer personalized items along with versatile fashion jewelry. We were told that they will not replace it bec it did not fit the warranty and was told that we can upgrade to a bigger diamond or another diamond just as long as we paid a dollar more. And yes I'm still emotional about it three years later. The company is a direct , , and importer that operates 20 retail stores across the United States and their website ShaneCo.
I will write another post when I am done and let you know how it turns out. We carefully assess pricing and timing considerations. No have not only been insults red but I am devastated because I do not have a ring. As soon as I left the store I went to get 2nd and 3rd opinion from other well known jeweler. Probably because it makes it sound like their product is cheap and can't withstand sleeping with it on or showering with it on. The commercials remain a cornerstone of the company's advertising efforts to this day.
What the hell difference does that make? In 1971, he founded modern-day Shane Company, although his family has been in the jewelry business since. You get the best value on diamonds because we handpick the prettiest stones at the diamond cutters, eliminating middlemen markups, and pass the savings on to you. By uncovering new possibilities and working around potential challenges, Shane blends the needs of the seller with the conditions of the purchaser to make sure that closing is on schedule, synchronized, and all expectations are fully achieved. These are at least my experiences with the various stores in the Seattle, Wa area. Always read the details of everything where you purchase a product with a warranty.
We had it in 7-9 months ago to have the tips fixed. The prongs were still attached to the diamond since the whole thing broke off. On December 21, 2010, Shane Co. It is not about finding any purchaser, but finding the right purchaser. I escalated the complaint through management And I was asked to never set foot back in the store. When we arrived the store manager was not there so we spoke to an office manager who told us that they have never seen a situation like mine where the prongs and the diamond broke off.
I planned on having this ring forever! At that point, I was very upset. He was portrayed at a party among notable local Colorado celebrities such as Jake Jabs from , and , former quarterback of the. Our team extensively researches each property well before taking it to market. I am super nervous after reading some of these posts and wondering how I am going to be treated. A tailored marketing strategy is crafted, which reaches the national and international marketplace and crosses boundaries between product types. No help, Rude service, horrible place to buy anything important for you or your loved ones.
A property is closed successfully when there is a well-developed match between seller and purchaser aspirations. I called to see if I needed to make an appointment or what and when I explained the situation the girl asked me if I was sleeping with it or showering with it. She also said that the assistant manager said the same thing. I mean experiences such as these is a given no matter where or what you buy whether if it's a car, home, computer. They said that they had no record of this. Several years afterward, Richard and Claude split their business interests into two large jewelry chains in the Midwest, opening the first stores with the name Shane Company.
Since this was a bigger diamond, Shane Co should have cast me a new ring and would have had to change the prongs to accomodate the bigger diamond. See the largest selection of engagement rings, wedding bands, loose diamonds, rubies and sapphires, and fashion jewelry, backed by an unrivaled Free Lifetime Warranty that includes the center stone. To contact a store directly, please visit the Store locator. On August 11, 2010, Shane Co. And that she can't help us. If you would like to join our email updates, find out more information about our company or receive additional information on properties represented by Shane, please fill out the form below. They would not replace it! We drove 45 miles to the only store they have where I lived that saturday morning.
A lot of people don't pursue it because it does cause a lot of money to go after a big company. That was the lamest excuse ever! Today proved that is a bunch of lies. I don't know if you know this but the Shane Co. For things just falling apart I definitely understand your frustration though. Shane Company better not burn me!! They claim in all of their commercials that they are the best in warrenty and that they are with us for the lifetime. This is my wedding ring! If so, then why don't they give you those instructions when you buy the ring? The first few times, they would give me a card. Number of employees 542 2009 Website Shane Company or Shane Co.